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SureFit Plantation Shutter Measure Guarantee

At My Direct Blinds, we help you save by offering custom shutters designed for DIY measuring and installation. Since every shutter is made-to-order, precise measurements are crucial. However, we understand mistakes can happen. That’s why we offer our Expert Review & Measure Guarantee — giving you extra confidence when placing your order.

With this service, if your shutters don’t reasonably fit due to a measuring mistake, we’ll remake them free of charge.

How it works:

If you suspect an issue after attempting installation, simply email us at contact@mydirectblinds.com.au and our team will review your case and get back to you within 2-3 business days.

To qualify for the Measure Guarantee, you must:

Complete the full “Expert Review” order review process with us;
Be available for a follow-up call if needed;
Answer questions about your order to the best of your ability;
Share photos of your windows;
Double-check your measurements with us;
Re-measure if requested by our team.

Standard terms also apply:

Use a metal tape measure for all measurements;
Only measure finished, completed windows (no active construction);
No changes to orders once submitted to manufacturing will be available;
Standard deductions apply for internal fitting shutters, and this will be communicated to you during the expert review process.

Additional Measure Guarantee terms:

Gaps under 10mm and/or gaps caused by windows being out of square are considered acceptable.
If imported shutters are ordered and there is a measuring error, remakes cannot be produced locally.
If we find measurements were not taken correctly prior to production of the order, we may cancel the guarantee and refund the fee paid for this service.
You’ll only be charged for the difference in price if your windows are larger than your originally supplied measurements.

To make the process smooth and stress-free, we recommend carefully following all measuring instructions and having someone double-check your measurements. Measure twice, install once!

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Permanently low prices

At MyDirectBlinds.com.au, we don’t believe in fake discounts. All of our products are permanently on sale 24 hours a day / 365 days a year, and we do this at factory direct wholesale prices while using only the highest quality raw materials, fabrics, and components. All of our products (except shutters) are made here in Australia.

More on how we’re able to offer you such great value

Being an online only company, we sell Australia wide. This means we can sell more product than a local retailer. With higher turnover we can reduce our margins significantly so you can benefit. Being online only also means we don’t have any costs associated with retail ‘brick and mortar’ rent, and sales peoples commissions.

5 Year Warranty

Extensive 5 year warranty on all of our products. Buy with confidence knowing we back our own products.

Free Samples

To help ensure you get exactly what are after, we offer a fast free sample service (sent with priority postage!) that lets you choose up to 10 different samples to try out at home before you buy. This will also make sure the colour you are seeing on your monitor is the same in person.

Shop Interest Free with ZipMoney!

Up to 6 months interest free, monthly instalment plans with ZipMoney. Up to $5,000 credit with buyer protection on all items purchased.. Get approved in minutes. We also accept PayPal, American Express, and Visa/MasterCard. We now also have AfterPay interest free option up to $1000, AfterPay’s benefit being no long forms to fill out and fast approval!

Secure Shopping

Your credit card details are never stored or ‘seen’ by our website. Each field in the checkout is passed and encrypted via iFrames to our payment processor (Braintree, whom are owned by PayPal). Safe and Secure! We also guarantee to never give any of your personal information to a third party.

Lynx Blockout

Suitable for Roller, Roman and Panel Blinds

from $252

The MyDirectBlinds.com.au Lynx Blockout range consists of 9 great contemporary colours, and features a unique coating that gives it a look similiar to a soft furnishing fabric when comparing it to the standard ‘plastic’ look of other brands of budget Roller Blind fabric. Best of all it’s the same price as our budget Shade Blockout.

Key Features:

Max Width: 2800mm
Composition: 100% Polyester similar colour & coordinated Foamed Acrylic Backing, making it suitable to use as a standard roll on Roller Blinds
PVC Free | Lead Free | Light Fastness: Fade Resistant minimum 6 (Blue Scale) & Tested to ISO 105-B02:2014
Opacity: Blackout. Exceeds Australian Standard 2663.3 1999
UV Protection: 98% (Tested to AS/NZS 4399:1996)
Complies with Building Code of Australia requirements for Class 2 to 9 (a) buildings. Tested to AS 1530.3
Air Quality: VOC Tested US EPA 5021A:2003

Care:

Surface dust should be removed with duster or soft lint free cloth. Never use abrasive products or solvent / industrial based cleaners. Do not roll up fabric which is damp.

Lynx Blockout

Suitable for Roller, Roman and Panel Blinds

from $57 for Roman Blinds

The MyDirectBlinds.com.au Lynx Blockout range consists of 9 great contemporary colours, and features a unique coating that gives it a look similiar to a soft furnishing fabric

Key Features:

Max Width: 2800mm
Composition: 100% Polyester similar colour & coordinated Foamed Acrylic Backing, making it suitable to use as a standard roll on Roller Blinds
PVC Free | Lead Free | Light Fastness: Fade Resistant minimum 6 (Blue Scale) & Tested to ISO 105-B02:2014
Opacity: Blackout. Exceeds Australian Standard 2663.3 1999
UV Protection: 98% (Tested to AS/NZS 4399:1996)
Complies with Building Code of Australia requirements for Class 2 to 9 (a) buildings. Tested to AS 1530.3
Air Quality: VOC Tested US EPA 5021A:2003

Care:

Surface dust should be removed with duster or soft lint free cloth. Never use abrasive products or solvent / industrial based cleaners. Do not roll up fabric which is damp.

Lynx Blockout

Suitable for Roller, Roman and Panel Blinds

from $46 for Double Rollers

The MyDirectBlinds.com.au Lynx Blockout range consists of 9 great contemporary colours, and features a unique coating that gives it a look similiar to a soft furnishing fabric when comparing it to the standard ‘plastic’ look of other brands of budget Roller Blind fabric. Best of all it’s the same price as our budget Shade Blockout.

Key Features:

Max Width: 2800mm
Composition: 100% Polyester similar colour & coordinated Foamed Acrylic Backing, making it suitable to use as a standard roll on Roller Blinds
PVC Free | Lead Free | Light Fastness: Fade Resistant minimum 6 (Blue Scale) & Tested to ISO 105-B02:2014
Opacity: Blackout. Exceeds Australian Standard 2663.3 1999
UV Protection: 98% (Tested to AS/NZS 4399:1996)
Complies with Building Code of Australia requirements for Class 2 to 9 (a) buildings. Tested to AS 1530.3
Air Quality: VOC Tested US EPA 5021A:2003

Care:

Surface dust should be removed with duster or soft lint free cloth. Never use abrasive products or solvent / industrial based cleaners. Do not roll up fabric which is damp.

SureFit™

With SureFit™, a MyDirectBlinds.com.au exclusive, we will replace your custom-made product for free if you’ve made an accidental measuring mistake!

*Details Below

Important Conditions:

Prior authorisation with MyDirectBlinds.com.au is required before any requests are processed. The good news is you don’t have to pay anything extra! We’ll ship your new Blind to you free of charge. Please note: Due to their heavy nature, shipment of new remade Plantation Shutters will need to be covered by the customer.
Same product type and colour exchange only
MyDirectBlinds.com.au must be notified within 7 days of order delivery
Changes are restricted to size only
1 replacement per blind
4 replacements per household per customer lifetime (unless the error is ours, in which case, we’ll make it right!)
Commercial orders do not qualify, a commercial order is any order containing 20 or more of the same product category, of tax exempt status, or delivered to a non-residential address
Floor/House plan measurements do not qualify
Original packaging needs to be kept in the case we request the item be returned (rare)
Motorised blinds do not qualify
Blinds within tolerance of the size ordered do not qualify
Refunds are not offered under this guarantee
Replacement blinds larger than the original may require payment of the difference in size
Any product ordered outside our recommended sizes or specifications not covered by warranty is excluded from this guarantee, which can be found on the product pages
Items exchanged under this guarantee cannot be exchanged under our satisfaction guarantee policy and vice versa
MyDirectBlinds.com.au reserves the right to refuse a claim under this policy at our own discretion

Satisfaction Guarantee

Product Warranty

MyDirectBlinds.com.au are proud to extend a 5 Year Warranty on all of our custom-made home furnishing products. All custom-made products are warranted to be free from manufacturing defects in materials and workmanship. This warranty includes all materials, mechanisms (cord locks and tilts gears) and components (brackets, wands, caps, etc.) which make up the blind or shade. In the event a MyDirectBlinds.com.au custom-made product is found to be defective in materials or workmanship, or we have made the product at incorrect measurements than what you supplied – we will, at our discretion, repair, or replace the product which fails to conform to this warranty. To read our full Warranty Policy click here.

Measurement Errors

With SureFit™, we will replace your custom-made product if you’ve made a measuring mistake! There are some limitations. Click here to read the full policy.

Satisfaction Guarantee

If you’re not satisfied or have a change of mind with the type of product chosen, style, color, or quality, we’ll work with you to make it right.

Our first line of defense against colour issues are our free samples, make sure you order them before you place your order as different computer monitors may display colour differently.

Simply contact us within 14 calendar days after delivery of your products to your home and we’ll walk you through the options available in an attempt to remedy the situation.

We can have any replacement products that you need or want from our full range and in any category, remade at 15% off.

Note: Your Measurement errors are still fully covered by our SureFit™ Guarantee

You must have received your product to qualify for this policy. Original Product must be returned to MyDirectBlinds.com.au, shipping costs are to be covered by the customer – please keep original packaging for easy shipment. Prior authorization with MyDirectBlinds.com.au is required for replacement products. Limit one replacement per product, 3 per lifetime of customer. Replacement must be for the same window with no large disparity in measurements (Different products require minor changes in measurements). Once you’ve had a replacement processed, the item will no longer be covered under the satisfaction guarantee and also our sister policy SureFit™. Because of this we recommend you limit your replacement to the same type of product, otherwise you, the customer will assume any risks with measurements or issues for a different category replacement product when it is not already covered by warranty, unless of course the fault is ours.

Due to volume, commercial orders are not covered by this guarantee. A commercial order is any order containing 20 or more of the same product category ( eg. 20+ Roller Blinds, varying measurements on each are counted ), of tax exempt status, or delivered to a non-residential address.

View our cancellation policies here.

Have an issue? Let’s solve it!

contact@mydirectblinds.com.au

1300 011 561

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How it works:

To qualify for the Measure Guarantee, you must:

Standard terms also apply:

Additional Measure Guarantee terms:

!sunboss

!5 year Warranty

!Shutters

!Basswood

!Nettex Curtain

!REVIEWS

Permanently low prices

More on how we’re able to offer you such great value

5 Year Warranty

Free Samples

Shop Interest Free with ZipMoney!

Secure Shopping

SureFit™

*Details Below

Product Warranty

Measurement Errors

Satisfaction Guarantee